Frequently Asked Questions

If your question remains unanswered, contact our customer service on Whatsapp for support.

Do you offer international shipping?

Not at the moment. We currently only allow customer to self-pickup their orders at our delivery location at Urban Homefarming. Stay tuned, we’re working on expanding soon!

Where are your products sourced from?

Our products are sourced from our own farm, Urban Farmer, where we grow using sustainable, aquaponic methods without harmful chemicals. We prioritize freshness, nutrition, and responsible farming practices to ensure you get the highest quality produce straight from our farm to your table.

Can I track my order?

Yes! Once your order is confirmed, we’ll contact you via email and WhatsApp with updates and delivery details.

What are UF Products?

UF Products are our in-house, downstream creations made using ingredients grown on our farm. These include value-added items like healthy snacks, beverages, and sauces that extend the goodness of our fresh produce into convenient, everyday products.